Contact Us

Do you have any questions or concerns? Please let us know. We're happy to help!

With a wide and ever-growing range of over 900 traditional and modern cuckoo clocks, our promise to you is to assist you to the utmost of our ability to help you find the perfect cuckoo clock at the right price for your home, business, or as a cherished gift.

No query or request is too small or too much for our dedicated team to tackle. As a safe and secure online store, not only is Cuckoo Collections capable of having a great range of products available to you 24 hours a day, we also have the ability to take your order at any time and, since we work with a range of professional and reputable couriers, we can deliver your item(s) direct to your home, the home of a friend or family member, or a place of work. From order to delivery to customer care and trouble-shooting, we have you covered. 

Our extensive selection and superior customer service, coupled with the convenience of online shopping, will make for a simple and hassle-free experience. Please, if you have ANY questions or feedback about our products or our services, or if would like to check the availability of an item, please do not hesitate to use the form below or email us directly on hello@cuckoocollections.co.uk. Or message us on our Facebook page.

Alternately, if you have a question about clock repairs we can help you get in touch with our official repair shop in Braintree, England. The helpful Father & Son team, run by Justin, can help with any type of clock. See their details here.

INTERESTED IN BECOMING A SUPPLIER?

Need an audience for your products and services? The Internet has created a tremendous opportunity for manufacturers to drive additional revenue growth and reach a new and growing set of customers. We have enabled our suppliers to successfully tap into this growth while working closely with them to protect and promote their brand, complement their existing retail channels and facilitate smooth logistics and communications flow. We understand the importance of flexibility and tailor our approach to meet our suppliers' specific needs. We value our suppliers relationships and believe these to be the key elements to fostering a successful partnership:

Commitment to Growth

Our goal is to rapidly grow revenues and become the top online channel partner for each of our suppliers. Our category teams' significant product expertise combined with our ongoing investment in online, email and traditional marketing, ensures maximum impact as we launch new suppliers' products.

Partnership in Customer Service Excellence

At Cuckoo Collections, we know that our ability to provide great customer service begins with our supplier's commitment to ship orders quickly, package products with care, provide accurate in-stock status and work with us to rapidly handle any issues that may arise. We act as mediation between you the supplier and the valued customer to resolve issues so that both parties are happy. 

Brand and Channel Integrity

Cuckoo Collections is absolutely committed to helping its suppliers' brand flourish online. We collaborate with our suppliers to tell their products' stories the way they want them told. We are sensitive to our suppliers' desire to have a consistent value proposition and brand message across all of their retail outlets and we work closely to ensure our relationship is complementary to our suppliers' existing sales channels.

If you are interested in growing your business, please at hello@cuckoocollections.co.uk. We look forward to hearing from you.